All transactions submitted to us are encrypted and protected by PAY FORT . The Sneaker Lab is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.
Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.
We do our best to ensure the timely delivery of all orders. When selecting our free next day shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.
The Sneaker Lab only carries merchandise that is authentic and purchased directly from the designers, outlets, concept stores and other companies in Italy. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects.
Gift certificates can be redeemed during checkout. When filling out your payment information, you will see the option to add a gift certificate. When you click the “ADD” button, you will be promoted to type in your gift code. Once you click “APPLY”, your total will be adjusted.